But turning our own design methods on ourselves revealed a lot that we didn’t know before and led us to improve our practices and processes to try and create the best possible environment for design and our teams.
Self awareness at a team level is crucial. I'm interested in hearing more about how Cap + Team ended up clarifying the design manager role: what changed and how did it impacted team collaboration and happiness?
Design management has been on my mind a lot lately, specifically trying to understand what it means to be good in that role and what success looks like for a manager. There's a lot of nuance, and probably not an objective truth (yikes) but that's okay. That tells me there is craft involved, which means it can be practiced and learned and improved over time.